Why choose Staniford Grays?

It is Staniford Grays primary aim to be with you every step of the way, whether you are selling or buying your home. It is worth remembering that your home is probably the largest single investment that you are ever likely to make. Moving home isn’t complicated but it can be challenging. We understand and recognise these challenges, so our focus is firmly on you as our client to navigate you through your transaction, using our experience to protect your best interests and deliver your desired outcome as quickly and as stress free as possible.

Our History

Celebrating over 35 years as a family business, we have grown in both size and reputation to become one of the region’s leading and independent estate agents. Our core principals remain; excellent customer service, to embrace new and improved technology and innovative marketing services. Together these cornerstones of the business help achieve outstanding results for you, our client and vendor.

How we can help you

Our people are experienced team players, who love what they do, whilst keeping customer service very close to their heart. They take the time to understand the finer details of your property and personal circumstances so that each step of the marketing and sales process can be executed professionally, to achieve the best response from the market. We thrive by delivering strong communication with our clients from the outset, through the transaction and to the completion of your property sale. In the office, on the phone or via email we aim to be approachable and as transparent as possible, always very happy to help, with no silly questions you can ask!  

Experience and Expertise

Stanifords was originally established in 1989 and became Staniford Grays in 2022 when Grays Estate Agents (who themselves had a history in East Yorkshire for almost 20 years) merged with Stanifords to deliver a high quality specialist Estate Agency service. You can expect quality, accurate marketing, coupled with a high level of customer service, excellent communication, negotiation and strong local market knowledge.    

Location

We have excellent coverage across East Yorkshire, providing clients with expert local knowledge with a varied range of properties, catering for a wide range of needs and circumstances. Our team have a thorough understanding of regional and national markets and will advise clients accordingly to ensure the best possible outcome for your property sale.

Our Clients

Our focus is on you, your individual circumstances and achieving the best outcome possible in the quickest time frame available. 

We are specialists

We offer a diverse range of skills and services in three key areas:

• Residential Estate Agency

• Valuation Consultancy

• New Build and Land Consultation and Marketing

What can you expect from us

At Staniford Grays we ensure your property receives the right marketing approach coupled with excellent presentation, giving your property maximum exposure and the best opportunity in the market place to attract the right buyer.

Pricing And Advertising

Our approach to pricing is to use a whole number rather than a “99p” pricing strategy. This is to ensure we attract the most exposure to your property using the price as possible. We believe a whole number is more likely to be included in an online search a buyer makes. This approach takes into careful consideration the search parameters today’s online property portals work.

Sales Particulars

We believe that the quality of our bespoke sales particulars is enhanced by our professional standard photography. Although the online and digital presentation of your property is the more important aspect, in this day and age the physical sales brochure still needs to make an impact on the reader.  We include floor plans as well as a comprehensive description, a high level of detail and factual information about your home. We also like to learn about any unusual, impressive or historical facts which can assist us in showing your property at its charming best and to give it the optimum chance to draw maximum interest from the market.

Photography

Our agents are equipped with professional standard SLR equipment and our back office team have access to software which helps create the best possible images of your home. We are also members of the Property Photography Academy and will also recommend ariel photography if we feel the property may benefit.

Website and Property portals

Our website is always evolving so that we can deliver the latest improvements in technology to the users of our site. Giving the properties presented on it and our target audience of potential buyers an enhance experience. 

No Hidden Extras

We are very straight forward with our fees and do not bury any charges. We will also co-ordinate viewings and can accompany buyers if required.

Our Commitment to You

Managing Your Sale

At Staniford Grays our responsibilities to you, our client does not stop with securing you a buyer. In many ways this is just the beginning and the start of a very important process. Once a buyer has been qualified we will liaise and work alongside solicitors, the purchasers, mortgage lenders or brokers and other estate agents involved in the chain. We will maintain good relations between the buying and selling parties, as well as accurately documenting each stage of the transaction, keeping you, our client informed of progress at all times.

Market Appraisal

Our valuation team are extremely experienced both in appraising the local market and in the more technical aspects of residential property valuation. We are very clear in our objective which is to achieve the highest price possible in the current market in the quickest reasonable time frame. Everyone at Staniford Grays know that the delivery of this mission for our clients is our priority and goal. 

Contact/Communication

Our service is based on a high degree of client contact. We initially work together with our vendor clients to collect the required information and documents to get your home up and running on the market.  Followed by close communication and updates as we move towards attracting a buyer for you. Once the right buyer has been found both sellers and buyers and associated parties are kept fully informed as to the progress of the transaction as we tick off the milestones and head towards exchange of contracts and completion. 

Compliance and Qualifications

When choosing an estate agent to sell your home it is important to choose a compliant agent who can ensure everything is dealt with as it has to be. Staniford Grays are members of the National Association of Estate Agents (MNAEA) and the Association of Residential Letting Agents (MARLA).  

The Property Ombudsman Scheme

As part of our commitment to deliver the highest levels of service to our clients, we are members of The Property Ombudsman Scheme (TPO). This ensures that our clients are assured of an efficient service and in the unlikely event that we get something wrong, the TPO provides an independent redress of the situation with the power to award compensation for complete peace of mind.